You may already have a robust human resources (HR) system in place that provides you with a big-picture view of your employees’ journeys, from hiring and onboarding to exit interviews.
But is that program updated and evaluating the essential employee experiences? Therefore, having an effective employee motivation management procedure in place is quintessential because about 53% of employees worldwide are engaged at work.
Facts and figures from your program, whether positive or negative, are crucial data. Your success as a whole will depend on keeping it pertinent and supporting the objectives and core principles of the organization. And it’s as easy as gauging employee satisfaction. This article offers several methods for gathering data and actionable insights that will ultimately reveal the actual involvement level of your employees.
6 Best Ways to Measure Employee Engagement
Questionnaire surveys and non-survey strategies are two distinct methodologies frequently used to measure employee satisfaction depending on the organization’s unique requirements.
- You can quickly, easily, and discreetly reach a larger group of employees at once using survey-based methods.
- Non-survey methods present you with the option to look at data later to come to your conclusions and engage with employees in person at the moment.
In this section, we’ll look at both how to conduct and manage your research using one-on-one interviews and how to do it through an employee engagement software platform with an integrated survey solution.
#1. Pulse Surveys
Employee pulse surveys are concise, routinely administered surveys that are excellent for monitoring shifts in attitudes or opinions regarding the development of a problem. They typically ask no more than ten questions to gather information quickly. They can be used in any field and are excellent for understanding how staff members perceive a problem. These can be given on demand or at more frequent intervals like weekly, monthly, or quarterly.
#2. Employee Net Promoter Score
The employee Net Promoter Score (eNPS) is a potent instrument for determining how devoted to the brand your employees are. “How probably are you to recommend this organization as a good place to work?” is the only question put to the workforce. Employees can rate the company on a scale of 1-10, where 1 indicates they are highly unlikely to endorse it, and 10 indicates they are very likely to do so. Employees can then be classified into one of three categories based on their responses.
The Detractors (0-6) are employees who would not recommend working for the organization, so you want to engage with these people to find out more. Passives (7-8) are on the border, and Promoters (9-10) are delighted to promote the organization.
#3. Annual Employee Engagement Surveys
Annual engagement surveys are excellent for understanding employee engagement over time. These surveys, conducted annually, can be lengthy and frequently examine every aspect of the business, including employee demographics, company culture, and progress-driven toward corporate objectives. Annual employee surveys are thorough methods that demonstrate the company’s ongoing interest in its employees while offering a comprehensive view of all potential improvement areas.
#4. Stay Interviews
Stay interviews aim to learn why a candidate for a position would stay in it. This technique can help address potential problems head-on and demonstrate to the worker that the company is listening to what they have to say. It might result in adjustments to pay and better working conditions, but more importantly, it might stop the loss of a worker’s expertise and restore the company’s healthy working culture and quality as a workplace.
#5. Exit Interviews
Exit interviews are a valuable means of gathering employee feedback at the end of their employment. This technique allows HR staff to comprehend the reasons behind resignations and what the organization might do differently the following time for the person filling the position. Additionally, exit interviews could occasionally bring up problems that, while urgent, are unrelated to employee retention.
#6. Turnover Rate
By using the following formula, a company can determine how frequently workers leave voluntarily over time: Turnover Rate = (No. of Departures / No. of Employees) x 100. Low employee engagement is a direct result of a high turnover rate. A low turnover rate of 10% or less indicates satisfied workers.
Employees, whose employers adequately put their feedback into action, are twice as committed as those whose employers do not do so, according to Qualtrics’ 2020 Global Employee Experience Trends Report. By addressing employees’ concerns and demonstrating an interest in their opinions, you can support your employees and reduce turnover and the associated costs of rehiring.